A professional, hassle-free modernization process from start to finish


1. Planning

The first step is to take a close look at your equipment’s condition and the people flow in your building. We can then recommend the modernization options that best suit your situation and provide you with a cost estimate and advice on financing the work.

After a site visit to check everything in detail, we finalize the modernization plan and safety procedures.


2. Installation

Our team protects the floors, walls, and walkways to make sure they are not damaged, and makes every effort to keep noise and dust to a minimum to minimize disturbance to everyday life in your building. For example, depending on the type of building, the work can be carried out on weekends or at night.

We make sure that you and your end-users are fully informed about what is happening and when. For more extensive projects like full replacement, we dismantle and recycle the old equipment before preparing the site for installation. When we’re finished, we clean up the site and perform final equipment checks.


3. Completion

Once the modernization work is finished we hand over the equipment to you and provide technical and safety information and training, as well as support with any third-party inspections required.

We can make sure your equipment operates reliably and safely for its entire lifespan with a customized KONE Care™ preventive maintenance package.

Plan and budget for the future with confidence

KONE’s handy service checklist helps you select the right maintenance services for your needs.

KONE Asset Management Planning

KONE Asset Management Planning removes the risk of surprises in equipment performance and budgeting.

We carry out a thorough assessment of your equipment and provide clear recommendations on appropriate modernization solutions, optimal schedules to minimize disruption in your building, and the budget you should reserve for the work.


KONE Care for Life™

A KONE Care for Life™ assessment is a thorough check of the current condition of your elevator, escalator, or automatic door equipment.

You’ll receive a detailed analysis of the condition of components and systems, a summary of the areas that need attention, and an explanation of any potential risks based on the equipment’s current condition.


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