How KONE 24/7 Connected Services Helps Enhance Elevator Performance
In healthcare facilities, elevator performance can be critical. Whether it’s transporting patients to care areas, delivering important supplies, or moving essential equipment, elevators help support the smooth operation of the building. Any unexpected disruption may impact patient flow — and minimizing that risk is a key consideration for facility managers.
At KONE, we recognize the unique demands placed on healthcare environments. Elevators in these settings are expected to operate reliably, and that’s why we offer KONE 24/7 Connected Services — an innovative solution designed to help monitor and analyze elevator performance around the clock.
By automatically gathering and assessing data on operating conditions, KONE 24/7 Connected Services can help building owners and managers identify potential issues early. The system is designed to provide actionable insights that support proactive decision-making and maintenance planning.
Facilities using KONE 24/7 Connected Services have experienced reductions in service calls by up to 29%.* For healthcare environments, this may contribute to smoother rides, less time spent waiting, and more consistent access to critical areas of the building.
While no monitoring system can prevent all issues, KONE 24/7 Connected Services aims to assist building owners and facility managers in enhancing elevator reliability through data-driven insights. By helping identify performance patterns and potential issues earlier, the service supports more proactive maintenance planning — contributing to smoother operations in high-demand environments like healthcare facilities.
Learn more about how KONE can help support your healthcare facility: KONE 24/7 Connected Services.
*Averages observed over 12 months in KONE connected units in the USA and Canada. Individual results may vary depending on building conditions and usage, maintenance practices, and other factors.