Alicia Bandala is the managing director for KONE México. In this role, she is fully responsible for frontline operations in KONE México and distributor operations in Latin America. She has also successfully realigned the company strategy and made organizational changes in management teams, district teams, safety, quality, and service, as to capture and grow the existing market. With over 20 years of experience, her successes make her a leader in sales, service, and business development.
Prior to joining KONE in 2010, Alicia was the new business director for Johnson Controls México, where she was responsible for the systems business of new construction, developing the systems strategy to increase business profitability.
Earlier in her career with Johnson Controls, Alicia held the position of national service manager. In this role, she interacted with both internal and external customers, and executed improvements in customer management to better meet customer needs and employee engagement.
Alicia began her career as a design engineer for Phillips Lighting and as the commerce and service account leader for FIDE (AP).
Alicia received her degree in Electronic Engineering from La Salle University in México and a post grad degree in management from IPADE (AP).